Who we are
Fire Risk Scotland, 272 Bath Street, Glasgow G2 4JR, is a sister company of Scottish Energy Services. For any question about your personal information, email info@fireriskscotland.com or call 0141 255 1360.
What we collect
When you contact us or request a quote, we collect the details you give us: your name, email address, phone number, the address and type of premises, and anything else you include in your message. When we carry out an assessment, we also hold information about the premises, photographs taken during the visit, and the report.
How we use it
- To reply to your enquiry and give you a quote.
- To arrange and carry out the assessment and send you the report.
- To invoice you and keep business records.
- To contact you about reviewing your assessment, if you ask us to.
We rely on taking steps at your request before entering into a contract, performing our contract with you, and our legal obligations for record keeping. We do not sell your information or use it for unrelated marketing.
Who we share it with
We share information only where needed to provide the service, for example with Scottish Energy Services if you ask us to arrange other services for the same property, with our IT and email providers, or where the law requires it.
How long we keep it
Enquiries that do not lead to a booking are deleted within 12 months. Assessment reports and business records are kept for as long as needed for our legal and professional obligations.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
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